Automate · AI chatbots
WhatsApp chatbot and AI chatbot in Ludhiana
Answer every WhatsApp enquiry in seconds, in the language your customers use, and never lose a lead in someone's phone again.
In 30 seconds
- We build WhatsApp and website chatbots for Ludhiana businesses on the official WhatsApp Business Platform.
- Replies in Hindi, Hinglish, English and Punjabi for common questions, from answers you approve.
- Every enquiry is saved with name, phone, need and source, and your team takes over whenever needed.
- You own the number, the data and the accounts. No unofficial bulk tools.
Who this is for: institutes, clinics, salons, gyms, showrooms, manufacturers and traders in Ludhiana and across Punjab who get more WhatsApp messages than they can answer on time.
Why WhatsApp first in Ludhiana
In Ludhiana, customers would rather send a WhatsApp message than fill a form or wait on a call. A student asks about IELTS batches at 11 pm, a dealer asks for a rate list after his shop shuts, a patient asks if the clinic is open on Sunday. If nobody answers for a few hours, many of them message someone else.
A chatbot does not replace your staff. It makes sure every message gets a quick, correct first reply, collects the details your team needs, and hands over the conversations that need a person.
What your chatbot will do
- Reply in seconds, day and night, with your timings, location, services and next steps
- Understand normal messages such as "weekend batch hai?" or "rate list bhejo", not only menu numbers
- Collect details: name, phone, what they need, preferred time and how they found you
- Book demo classes, appointments, visits or call-backs, and confirm them in writing
- Remind people before appointments, only if they agreed to receive messages
- Hand over to the right person with the full chat visible
- Save every lead in a Google Sheet or CRM so nothing is lost in a phone
What it will not do
- Invent prices, discounts or promises you have not approved
- Give medical, legal, visa or financial advice
- Send bulk messages to people who never contacted you
- Pretend to be a person when a customer asks
If the bot is not sure, it says so and passes the chat to your team. A wrong confident answer costs more than a short wait.
Built around Ludhiana businesses
Batch timings, fees questions passed to counsellors, demo class booking and reminders. Read our guide for institutes.
Appointment requests, service menus, day-before reminders and membership renewal nudges.
Hosiery, knitwear, parts and machinery: catalogue and MOQ questions from dealers after hours, with bulk enquiries sent to sales.
Stock and size questions, store location, offers for people who opted in, and click-to-chat from Instagram.
Qualify enquiries by budget, area and timeline before your team calls.
Timings, menu, table requests and party bookings.
We work with businesses across Ludhiana, including Model Town, Sarabha Nagar, Dugri, Ferozepur Road, Civil Lines, BRS Nagar, Ghumar Mandi and Focal Point, and across Punjab.
How a conversation flows
"Hi! Thanks for messaging. We're open 10 am to 8 pm, Monday to Saturday. Reply 1 to book a visit, 2 for prices, or just type your question."
This is a sample script, not a client conversation. We write your replies in the tone your customers use, including Hinglish.
Which setup you need
| Setup | Good for | What it includes |
|---|---|---|
| WhatsApp Business app, tuned | Small teams with a manageable number of messages | Greeting and away messages, quick replies, labels, catalogue |
| Menu bot on the Business Platform | Repeated questions and bookings | Guided menus, bookings, reminders, shared team inbox |
| AI chatbot | Many free-text questions in mixed languages | Answers from your approved information, lead capture, handoff, sheet or CRM |
We will tell you honestly if the free app is enough for now. Setup packages are on the pricing page; WhatsApp's own per-message charges from Meta are separate.
How we set it up
- Free 30-minute call. We look at your real WhatsApp chats and the questions that repeat.
- Answers you approve. We write the replies and flows; you check every fact.
- Official setup. WhatsApp Business Platform onboarding on your Meta Business account, so the number stays yours.
- Test with real questions in Hindi, Hinglish, English and Punjabi before going live.
- Go live and review. In the first weeks we read conversations and fix gaps.
Rules, privacy and ownership
- Official WhatsApp Business Platform only, never unofficial bulk senders that get numbers banned
- Message people only after they contact you or opt in, with an easy way to stop
- Your number, Meta Business account, lead sheet and data stay in your name
- We collect only the details you need to follow up
Want the full picture first? Read our WhatsApp automation guide and AI chatbot guide, or see AI chatbots for business and all AI Services. To manage every lead in one place, try the Boozuka Flow demo.
Common questions
Do I need a new WhatsApp number?
Not necessarily. An existing business number can usually be moved to the WhatsApp Business Platform. It should be a dedicated business number, not a personal one, and it stays in your name.
Can the chatbot reply in Punjabi and Hindi?
Yes. Hindi, Hinglish and English work very well. Punjabi works for most common questions, and we test with your real customer messages before launch.
What if the bot gives a wrong answer?
It answers only from information you approve and hands over when it is unsure. We review conversations after launch and fix any gaps.
Can my staff still reply from WhatsApp?
Yes. Your team can take over any chat at any time and see the full conversation in a shared inbox.
Can I send offers to all my customers?
Only to people who agreed to receive messages, using WhatsApp-approved templates. Sending to everyone breaks WhatsApp's rules and can get the number restricted.
How long does setup take?
A tuned WhatsApp Business app can be ready in a few days. Platform and AI chatbots usually take one to three weeks, depending on Meta's verification and how many flows you need.
Do you work outside Ludhiana?
Yes, across Punjab and India. Most work happens on calls, and we can meet in Ludhiana when it helps.